Get in Touch
Have questions about our water treatment chemical products, technical specifications, or need a custom quotation? Our team is here to help. Reach out to us through any of the channels below and we’ll get back to you within 24 hours.
Contact Information
| Department | Response Time | |
|---|---|---|
| Sales & Quotation | sales@hydrochemix.com | Within 24 hours |
| Technical Support | tech@hydrochemix.com | Within 48 hours |
| General Inquiry | info@hydrochemix.com | Within 48 hours |
Our Location
Factory Address:
Henan Province, China
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Saturday: 9:00 AM – 12:00 PM (GMT+8)
Sunday: Closed
What We Offer
- Factory-direct pricing on coagulants, flocculants, activated carbon, and specialty chemicals
- Free technical consultation and product selection guidance
- Custom formulation for specific wastewater challenges
- Sample testing and jar test support
- Global export with flexible shipping options
- OEM/ODM packaging services
Request a Quotation
For a fast quotation, please provide the following information:
- Product name and grade required
- Quantity needed (MT per month / per order)
- Target application (drinking water, municipal wastewater, industrial effluent, etc.)
- Water quality parameters (if available)
- Destination port
- Special requirements (packaging, certifications, etc.)
Send your inquiry to sales@hydrochemix.com and our sales team will provide a detailed quotation including product specs, pricing, and delivery terms.
Frequently Asked Questions
What is your minimum order quantity (MOQ)?
For most products, our MOQ is 1 metric ton (MT) for powder products and 5 MT for liquid products. We can also arrange smaller sample orders for testing purposes.
What certifications do you have?
Our products meet ISO 9001 quality standards. Drinking water grade products comply with GB 15892 and NSF/ANSI 60 standards. Contact us for specific certification documentation.
Do you provide samples?
Yes, we provide free samples (500g – 1kg) for testing. Customers are responsible for shipping costs. Contact our sales team to request samples.
What is your delivery time?
Standard delivery is 7-15 days after payment confirmation for stock items. Custom orders may take 15-30 days depending on product type and quantity.
Connect With Us
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This contact page is for informational purposes. For immediate technical support, please email our technical team directly.